Service manual · Support

Support

Write to support@tundra.industries. A person reads it. Include your iPhone model and iOS version if something is broken.

Nobody is getting my buzzes

• Check the lamps on the Group screen: amber means they are in quiet hours, and those buzzes arrive silently.
• They may have notifications off for Annoy, or a Focus on. Their Focus wins; that is on purpose.
• They may have muted you. You will not be told, and your presses still count.
• In Settings, Send me a test buzz checks your own phone.

The button says “Buzzer cooling”

You used your ten presses for this hour in this group. It tells you when the next one is back. Pro does not change the limit.

The invite link won’t open the app

Links last seven days and an owner or admin can replace them. Ask for a fresh one. If Annoy is installed and the link opens a web page instead, tap Open in Annoy on that page.

A group is full

Groups hold twelve people. Someone has to leave before anyone else can join.

Mute, report, remove

Tap a member in the group. Mute for an hour, eight hours or always. Report sends the name to us. Owners and admins can remove members.

Restore Pro

Settings → Restore, signed in with the Apple ID that bought it. Refunds are handled by Apple at reportaproblem.apple.com.

Delete everything

Settings → Delete everything. See Privacy for exactly what that removes.